What We Collect

We collect the information you choose to provide when you create an account, complete your hair profile, upload photos, save routines or goals, request AI analysis, contact support, or participate in community features.

• Account information such as your name, email address, login credentials, and profile preferences.
• Hair journey information such as hair type, goals, routine details, check-ins, journal notes, progress photos, and analysis history.
• Community content such as posts, comments, likes, follows, and privacy settings you choose for shared content.
• Technical and usage information such as IP address, browser and device details, referring pages, and feature activity logs.

How We Use Information

• To create and maintain your account and deliver the features you request.
• To personalize hair analysis, recommendations, reminders, and progress tracking.
• To moderate community activity, prevent abuse, investigate fraud, and protect the service.
• To troubleshoot bugs, measure product performance, and improve the site experience.
• To comply with legal obligations and enforce our agreements when needed.

When We Share Information

We share information only when it is needed to operate the service, when you direct us to share it, or when the law requires it.

• With service providers that support hosting, analytics, authentication, email delivery, or other core operations.
• With other users when you choose to publish content to the community or use a public or follower-visible privacy setting.
• With professional advisers, regulators, law enforcement, or transaction counterparties when reasonably necessary for legal, security, or business transfer purposes.

Photos, AI Features, and Sensitive Content

Photos and hair analysis inputs can reveal personal characteristics. Please avoid uploading content you do not want associated with your account. AI-generated results are intended to support your hair journey and may not always be accurate or complete.

• Private hair journey entries stay private unless you choose to share them.
• Community posts follow the audience setting you select at the time of posting.
• AI outputs should not be treated as medical advice or a substitute for professional care.

Cookies, Analytics, and Retention

We use cookies or similar technologies for login sessions, security, and understanding how the site is used. We keep information for as long as needed to operate the service, resolve disputes, maintain backups, and meet legal requirements.

Your Choices

• You can update profile details and adjust community privacy settings from your account tools.
• You can stop providing optional information, but some features may not work without it.
• You can contact us to request account assistance or deletion review at support@myavana.com.

Children and Policy Updates

Myavana Hair Journey Hair Journey is not intended for children under 13. If you believe a child under 13 has provided personal information, contact us so we can review and remove it where appropriate.

We may update this Privacy Policy as the product, legal requirements, or data practices change. The current version will always appear on this page with its effective date.